privacy Last updated: 21 July, 2025.

Welcome to Media Mind DMC—where creative strategy meets digital innovation. Your privacy is our priority, and this privacy policy explains how we handle your data when you interact with our services, website, and digital platforms. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Media Mind DMC is a creative and digital solutions agency providing branding, SEO, web development, and visual storytelling services. This privacy policy applies to all visitors, clients, and users of our website: www.mediaminddmc.com

2. Information We Collect

We collect personal and non-personal data to deliver services efficiently. Information collected includes:

A. Personal Identifiable Information (PII):

  • Full name
  • Email address
  • Phone number
  • Business name and details
  • Billing and payment data

B. Non-Personal Information:

  • Browser type and version
  • IP address and location data
  • Device type and operating system
  • Pages visited and time spent
  • Referral sources

C. User-Provided Content:

  • Inquiry forms
  • Uploaded files and media
  • Testimonials or feedback

3. How We Use Your Information

Your data powers our ability to deliver customized services. Specifically, we use it to:

  • Respond to inquiries and service requests
  • Manage customer relationships and project communications
  • Create invoices and process payments securely
  • Optimize website functionality and user experience
  • Monitor analytics, measure campaign performance
  • Send promotional or informational updates (only with consent)
  • Comply with legal obligations and resolve disputes

4. Legal Basis for Processing

We process your information under the following legal grounds:

  • Consent: You grant permission when filling forms or subscribing.
  • Contractual necessity: To fulfill service agreements with clients.
  • Legal compliance: For recordkeeping or regulatory obligations.
  • Legitimate interest: To improve user experience and secure our platform.

5. Data Retention Policy

We retain personal data only for as long as necessary:

  • Contact and service data: Retained for up to 3 years after last interaction
  • Analytics and usage data: Retained for 24 months
  • Payment records: Retained per financial regulations (up to 5–7 years)

When data is no longer needed, it is securely deleted or anonymized.

6. How We Protect Your Data

Media Mind DMC uses robust technical and organizational measures:

  • SSL encryption and firewalls
  • Password-protected internal systems
  • Regular security updates and backups
  • Limited staff access to personal information
  • Use of trusted third-party platforms (e.g., Stripe, Google Analytics)

Although we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information online.

7. Third-Party Services

We may use third-party tools to enhance service quality:

  • Google Analytics for traffic monitoring
  • Stripe/PayPal for secure payments
  • Mailchimp or similar for email campaigns

These platforms have their own privacy policies. We do not control how third parties collect, use, or disclose data. Use of these tools is done with care and compliance.

8. Cookies and Tracking Technologies

We use cookies to:

  • Analyze traffic and user behavior
  • Enhance website performance
  • Personalize content

Users can adjust browser settings to disable cookies, though doing so may affect functionality. Cookie usage complies with global norms including GDPR and CCPA.

9. International Data Transfers

Although our servers are based in [Insert Country], your data may be processed by our trusted partners abroad. We ensure compliance through:

  • Standard contractual clauses
  • Privacy Shield frameworks (where applicable)
  • Verified data processors

10. Your Rights Under Privacy Laws

Depending on your jurisdiction, you have the right to:

  • Request access to your data
  • Ask for correction or deletion
  • Object to processing or restrict use
  • Withdraw consent at any time
  • Lodge a complaint with a data authority

To exercise these rights, please email us at: privacy@mediaminddmc.com

11. Children’s Privacy

Media Mind DMC does not knowingly collect information from users under the age of 13. If a parent or guardian becomes aware that a child has provided us with personal data, they should contact us immediately for removal.

12. Changes to Our Policy

We may update this Privacy Policy from time to time to reflect changes in law, services, or platform capabilities. The revised version will be posted with a new “Last Updated” date. We encourage users to check back regularly.